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박광옥 ( Park Kwang-Ok ) - 순천대학교 간호학과
김세영 ( Kim Se-Young ) - 목포대학교 간호학과
김종경 ( Kim Jong-Kyung ) - 단국대학교 간호학과
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Abstract
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Purpose: This study was performed to investigate nurses’ experience of bullying in clinical fields.
Methods: Participants were 309 nurses working in general hospitals. Data were collected using self- report questionnaires which were evaluated in terms of workplace bullying, burnout, organizational commitment, turnover intention and nursing productivity.
Results: Of the participants 17.2% reported being victims of workplace bullying of nurses in general hospital, based on the operational definition of bullying. Coping response to workplace bullying was mainly passive such as enduring, ignoring, and evading. Experience of workplace bullying was positively correlated with burnout and turnover intention and negatively correlated with organizational commitment and productivity.
Conclusion: The findings suggest that there is a need for assessment of the reality of workplace bullying of nurses in clinical areas as well carefully reviewing the problem and impact. A supportive system, education programs and improved workplace climate are recommended to reduce workplace bullying in clinical fields.
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KeyWords
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간호사, 약자 괴롭힘, 소진, 이직의도
Nurses, Bullying, Burnout, Turnover
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원문 및 링크아웃 정보
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등재저널 정보
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